Best Drone Insurance Companies in New Zealand

Independent 2025 reviews and comparisons of leading drone insurance providers. Find the best coverage, service, and value for your needs

Our Review Methodology

We evaluate insurers based on coverage options, pricing competitiveness, claims service quality, financial stability, customer reviews, and specialized drone expertise. All reviews are independent and unbiased.

How We Rate Drone Insurance Companies

Evaluation Criteria

Coverage Options & Flexibility 25%
Pricing & Value 20%
Claims Service & Processing 20%
Financial Stability & Ratings 15%
Customer Service & Support 10%
Drone Specialization & Expertise 10%

Rating Scale

★★★★★
Excellent (4.5-5.0) - Industry leader
★★★★
Very Good (3.5-4.4) - Strong performer
★★★★★
Good (2.5-3.4) - Adequate service
★★★★★
Fair (1.5-2.4) - Below average
★★★★
Poor (1.0-1.4) - Significant issues

2025 Top Recommendations

1

NZI Insurance

★★★★★ (4.6/5.0)
BEST OVERALL

Strengths:

  • ✓ Comprehensive coverage options
  • ✓ Competitive pricing for both recreational/commercial
  • ✓ Excellent claims processing (avg 5 days)
  • ✓ Strong financial stability (AM Best A+)
  • ✓ Local NZ presence with specialist staff

Coverage Highlights:

  • • Liability: $1M - $50M
  • • Equipment: Replacement cost
  • • Professional indemnity available
  • • Worldwide coverage included
  • • Business interruption options

Pricing Examples:

Recreational ($2K drone): $180/year
Commercial ($5M liability): $2,400/year
Prices vary by individual circumstances

Why We Recommend: NZI offers the best combination of comprehensive coverage, competitive pricing, and reliable service. Their dedicated aviation team understands drone operations and provides excellent support for both recreational and commercial users.

2

Vero Insurance

★★★★ (4.3/5.0)
BEST VALUE

Key Features:

  • ✓ Very competitive recreational rates
  • ✓ Flexible payment options
  • ✓ Good online policy management
  • ✓ Fast quote turnaround
  • ⚠ Limited high-end commercial options

Best For:

  • • Recreational drone enthusiasts
  • • Small commercial operations
  • • Budget-conscious operators
  • • Standard coverage needs
3

IAG (State Insurance)

★★★★ (4.1/5.0)
BEST COMMERCIAL

Commercial Strengths:

  • ✓ High liability limits available ($50M+)
  • ✓ Industry-specific policies
  • ✓ Professional risk management
  • ✓ Complex operations expertise
  • ⚠ Higher pricing for recreational

Specializations:

  • • Construction and infrastructure
  • • Emergency services operations
  • • Government contracts
  • • Large fleet operations

Detailed Company Comparison

Company Overall Rating Coverage Options Pricing Claims Service Best For
NZI Insurance
AM Best: A+
★★★★★ 4.6/5
✓ Comprehensive recreational
✓ Full commercial suite
✓ Professional indemnity
✓ Worldwide coverage
Competitive
Rec: $150-400
Com: $2K-12K
Excellent
Avg: 5 days
24/7 reporting
All operators seeking comprehensive coverage and reliable service
Vero Insurance
AM Best: A
★★★★ 4.3/5
✓ Standard recreational
✓ Basic commercial
~ Limited high-end options
✓ Good bundling options
Very Good
Rec: $120-350
Com: $1.8K-8K
Good
Avg: 7 days
Online claims
Budget-conscious recreational users and small commercial operations
IAG (State)
AM Best: A
★★★★ 4.1/5
~ Basic recreational
✓ Excellent commercial
✓ High liability limits
✓ Industry specialization
Moderate
Rec: $180-450
Com: $2.5K-15K
Very Good
Avg: 6 days
Dedicated team
Large commercial operations and complex/high-risk activities
Allianz Partners
AM Best: A+
★★★★ 3.9/5
✓ Good recreational options
✓ International expertise
~ Limited local presence
✓ Travel/international coverage
Good
Rec: $160-380
Com: $2.2K-10K
Good
Avg: 8 days
International support
International operations and travelers with drones
FMG Insurance
AM Best: A-
★★★★★ 3.7/5
✓ Rural/agricultural focus
~ Limited recreational options
✓ Farm business integration
~ Specialized market
Competitive
Rec: N/A
Com: $1.8K-9K
Good
Avg: 9 days
Rural expertise
Agricultural and rural commercial drone operations
Tower Insurance
AM Best: B++
★★★★★ 3.5/5
✓ Basic recreational coverage
~ Limited commercial options
~ Standard terms only
~ Entry-level service
Budget-Friendly
Rec: $100-280
Com: Limited
Fair
Avg: 12 days
Basic service
Basic recreational users seeking minimum coverage

Specialist Drone Insurance Providers

Aviation Insurance Specialists

Advantages of Specialists:

  • Deep Aviation Expertise:

    Underwriters understand unique aviation risks and regulations

  • Tailored Coverage:

    Policies designed specifically for drone operations

  • Better Claims Handling:

    Adjusters familiar with drone technology and operations

  • Regulatory Knowledge:

    Up-to-date with CAA requirements and compliance

Notable Specialist Brokers:

Aon Insurance

Global aviation specialist with local NZ presence

Marsh Insurance

Commercial focus, large fleet specialists

Gallagher Insurance

Strong rural and agricultural expertise

Willis Towers Watson

High-value commercial and government contracts

When to Use a Broker vs Direct Insurer

Choose Direct Insurer For:

  • • Simple recreational coverage needs
  • • Standard operations within normal parameters
  • • Budget-conscious approach
  • • Quick turnaround requirements
  • • Straightforward equipment coverage
  • • Online self-service preference

Choose Broker For:

  • • Complex commercial operations
  • • High-value or unusual equipment
  • • Specialized industry requirements
  • • Multi-drone fleet operations
  • • International operations
  • • Claims advocacy and support

Customer Experience Summary

What Customers Say

Most Praised Aspects:

Fast claims processing 87%
Competitive pricing 82%
Knowledgeable staff 79%
Comprehensive coverage 76%
Easy online management 73%

Common Complaints:

Complex policy terms 34%
Long phone wait times 28%
Premium increases 25%
Limited weekend service 22%
Claims documentation requirements 19%

Key Decision Factors:

Price competitiveness 91%
Coverage completeness 88%
Claims service reputation 85%
Financial stability 67%
Drone expertise 54%

Real Customer Experiences

Excellent Claims Experience

"My DJI Mini crashed into a tree during windy conditions. NZI processed my claim in just 4 days and replaced it with the newer model since mine was discontinued. Great service!"

★★★★★
- Recreational pilot, Auckland

Commercial Coverage Satisfaction

"Vero's commercial policy covers all our construction site monitoring needs. Pricing is fair and they understand the risks we face. Had one minor claim that was settled quickly."

★★★★☆
- Commercial operator, Wellington

Mixed Experience

"Tower gave me the cheapest quote, but when I had a claim they were slow to respond and asked for lots of documentation. You get what you pay for with insurance."

★★★☆☆
- Recreational pilot, Christchurch

How to Choose the Best Insurer for You

Step-by-Step Selection Process

1

Assess Your Needs

Coverage Requirements:
  • • Recreational vs commercial use
  • • Equipment value and replacement needs
  • • Liability coverage amounts required
  • • Geographic coverage (NZ only vs worldwide)
  • • Special activities or high-risk operations
Budget Considerations:
  • • Annual premium budget
  • • Excess/deductible preferences
  • • Payment frequency options
  • • Value vs cost priorities
  • • Future growth and changing needs
2

Research and Compare

Key Comparison Points:
  • • Coverage terms and exclusions
  • • Premium costs and payment options
  • • Excess amounts and flexibility
  • • Geographic coverage areas
  • • Claims process and timelines
  • • Customer service availability
  • • Online policy management
  • • Financial stability ratings
  • • Drone expertise and specialization
  • • Additional services offered
  • • Policy flexibility and customization
  • • Renewal terms and conditions
3

Get Multiple Quotes

Information to Provide:
  • • Exact drone make, model, and serial number
  • • Purchase date and current value
  • • Intended use (recreational or commercial)
  • • Flying experience and qualifications
  • • Previous claims history
  • • Desired coverage levels and terms
Quote Comparison Tips:
  • • Ensure like-for-like coverage comparison
  • • Check excess amounts and conditions
  • • Understand exclusions and limitations
  • • Ask about discounts and incentives
  • • Verify claims process and timelines
  • • Consider total cost of ownership
4

Make Your Decision

Final Evaluation Criteria:
Coverage adequacy for your needs High Priority
Premium affordability and value High Priority
Insurer reputation and stability Medium Priority
Customer service quality Medium Priority
Additional features and benefits Low Priority

Red Flags to Avoid

Warning Signs:

  • 🚩
    Significantly cheaper than competitors

    May indicate poor coverage or hidden exclusions

  • 🚩
    Poor financial stability ratings

    Risk of insurer unable to pay claims

  • 🚩
    Numerous negative reviews about claims

    Indicates potential claims processing problems

  • 🚩
    No local presence or contact

    May cause issues with claims and service

Questions That Should Raise Concerns:

  • "What exactly is covered?"

    If you can't get clear answers about coverage

  • "What's the claims process?"

    Vague or complex claims procedures

  • "Can I speak to someone local?"

    No local representatives or support

  • "What are the exclusions?"

    Extensive or unclear exclusions list

Frequently Asked Questions

Which insurance company is best for recreational drone users?

NZI Insurance offers the best overall value for recreational users with comprehensive coverage, competitive pricing, and excellent claims service. Vero is a strong budget-friendly alternative.

What about commercial drone operations?

For commercial operations, NZI and IAG (State) are top choices. IAG excels in complex, high-risk operations while NZI offers better value for standard commercial activities.

Should I use a broker or buy direct from an insurer?

Buy direct for simple recreational coverage to save money. Use a specialist broker for commercial operations, complex needs, or if you want claims advocacy and professional advice.

How important are AM Best ratings?

Very important - stick with A- or better ratings. This ensures the insurer can pay claims. Avoid insurers with ratings below B+ as they may have financial stability issues.

Can I switch insurers easily?

Yes, but timing matters. Switch at renewal to avoid cancellation fees. Ensure no gap in coverage and that your new insurer accepts your claims history and equipment condition.

What's the biggest mistake people make when choosing drone insurance?

Choosing based on price alone without understanding coverage differences. Cheap insurance often means poor coverage or service when you need it most. Always compare coverage terms, not just premiums.

How often should I review my drone insurance?

Annually at renewal, plus whenever you buy new equipment, change your operations, or have significant life changes. The drone insurance market evolves quickly with new products and pricing.

Ready to Find Your Perfect Drone Insurance?

Compare quotes from New Zealand's top-rated drone insurance companies and find the best coverage for your needs